Privacy Policy

Effective Date: October 26, 2023

Welcome to dotz.pro. At dotz.pro ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dotz.pro and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined here. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect several types of information from and about users of our services, including information:

1.1. Information You Provide Directly

• Account and Profile Data: When you register for an account, we collect your name, email address, username, password, and any other information you choose to provide.
• Transaction and Billing Data: If you make a purchase, we collect data necessary to process your payment, such as your billing address. Please note that we use third-party payment processors and do not store full credit card numbers on our servers.
• Communications: When you contact us via email or through contact forms, we collect your email address, the content of your message, and any attachments.
• User Content: Information you post, upload, or create using our services, such as project data, configurations, or comments.

1.2. Information Collected Automatically

• Log and Usage Data: Our servers automatically record information when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
• Device Information: We may collect information about the device you use to access our services, including device type, unique device identifiers, and network information.
• Location Data: We may derive approximate location (e.g., city, country) from your IP address.

1.3. Information from Third Parties

We may receive information about you from third-party services, such as social media platforms (if you connect your account) or analytics providers, in accordance with their respective privacy policies and your privacy settings.

2. Use of Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Services: To create and manage your account, process transactions, provide customer support, and deliver the functionalities of dotz.pro.
• To Improve and Personalize: To understand how our services are used, diagnose technical issues, and develop new features, products, and services. We may use your information to personalize your experience.
• To Communicate with You: To send you administrative messages, updates, security alerts, and support notifications. With your consent, we may also send you promotional communications about new features or offers.
• For Security and Protection: To monitor and protect the security of our services, detect and prevent fraud, abuse, or other harmful activities, and verify user identities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• For Business Operations: To conduct data analysis, audits, and other business operations.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

• Security Measures: We use industry-standard encryption (such as SSL/TLS) to protect data in transit. We employ access controls, firewalls, and regular security reviews to safeguard data at rest.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Retention periods vary based on the type of data and its purpose.
• Third-Party Service Providers: We may engage reputable third-party companies to facilitate our services (e.g., hosting, payment processing, analytics). These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for other purposes.
• International Data Transfers: Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

• What Are Cookies: Cookies are small data files placed on your device. They help us improve our site and your experience, remember your preferences, and understand how our site is used.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Advertising/Targeting Cookies: Set by our advertising partners to build a profile of your interests.
• Your Choices: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our services.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access and Portability: The right to request access to and a copy of the personal information we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information under certain circumstances.
• Restriction and Objection: The right to request restriction of processing or to object to our processing of your personal information.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You will still receive transactional messages